Privacy Policy

App Name: ElephGO

Mengla Zhongqi Technology Investment Co., Ltd. (hereinafter referred to as "We") fully recognizes the importance of your personal information and will do our utmost to keep your personal information safe and reliable. This Privacy Policy applies to the ElephGO mobile application developed by us (hereinafter referred to as "this App"). This policy describes how we collect, store, use, share and protect your personal information, as well as your rights related thereto. Please read this Privacy Policy carefully before using this App. Since you use this service in your country, this service is governed solely by the laws of your country. If you do not agree to any part of this policy, please do not use this App. Your use of this App constitutes your acceptance of all terms of this Privacy Policy.

1. What Information We Collect

1.1 Information You Voluntarily Provide

Account-related information: such as the mobile phone number you submit for account registration and login. Content you upload or fill in during the use of services. Payment-related information: when you initiate payment within the App, payment information will be processed by the third-party payment SDK. We will not collect sensitive payment information such as bank card numbers.

1.2 Information Automatically Obtained During Service Use

Device information: collected with your authorization, including device model, operating system version and device unique identifier, for service security guarantee and fault troubleshooting. Location information: collected with your location permission authorization to provide map and location-related functions. You may disable location permission in system settings at any time. Log information: operation logs, access time and page records generated when you use the App, used to count service stability and troubleshoot faults. You have the right to refuse to provide the above information, but refusal may cause corresponding functions to be unavailable.

2. Use of Information

The personal information we collect will be used for the following purposes: to provide, maintain and optimize various business functions of ElephGO; to verify account identity and ensure account security; to implement map positioning, location query, sharing, payment and other business capabilities; to conduct product security risk control, identify abnormal access and prevent fraud; to respond to your inquiries and after-sales feedback; to comply with laws, regulations and regulatory requirements. We will not use your personal information for any purposes not specified in this policy.

3. Information Storage

Information storage location: Your personal information will be stored on servers within the territory of the People's Republic of China. Storage period: Information will only be retained for the shortest period necessary to achieve the purposes stated in this policy. When the information is no longer needed, we will delete or anonymize it.

4. Description of Third-Party SDK Sharing

This App integrates third-party SDKs to provide corresponding capabilities. Third-party SDKs will collect and process your information in accordance with their own privacy policies. We will conduct compliance reviews on third parties, but shall not be liable for acts of third parties beyond the scope stipulated by law. SDK Name: WeChat OpenSDK, Developer: Tencent Technology (Shenzhen) Co., Ltd., SDK Purpose: WeChat login and WeChat sharing, Scope of Collected Information: Device information, Privacy Policy Link: https://weixin.qq.com/cgi-bin/readtemplate?t=weixin_agreement&s=privacy SDK Name: Alipay Payment SDK, Developer: Alipay (China) Network Technology Co., Ltd., SDK Purpose: Provide in-App payment capability, Scope of Collected Information: Device information, payment-related information, Privacy Policy Link: https://docs.open.alipay.com/54/1045012/ Except for the above SDKs, we will not share your personal information with unrelated third parties, unless required by laws and regulations.

5. Your Rights

Subject to applicable laws, you have the following rights regarding your personal information: Right of Access: You may view your personal information in ElephGO; Right of Correction: You may apply to modify your information if it is incorrect; Right of Deletion: You may apply for account cancellation, and we will delete your personal information as required; Right to Withdraw Authorization: You may withdraw permissions for location and device information in your mobile system settings; relevant functions will be unavailable after withdrawal; Right of Complaint: You may contact us through the contact information below to give feedback on privacy-related issues.

6. Protection of Minors

This App is intended for general users. If you are under the age of 18, please read this policy accompanied by your guardian and use this App with your guardian's consent. If a guardian finds that a minor has submitted personal information, please contact us for handling.

7. Information Security

We adopt industry-standard security technologies to protect your personal information from leakage, loss and tampering. However, absolute security cannot be guaranteed in the internet environment. In case of information security incidents, we will notify you and regulatory authorities in accordance with the law.

8. Updates to Privacy Policy

We may revise this Privacy Policy from time to time. The updated version will be displayed within ElephGO and take effect upon publication. We will prompt you to read major revisions. Your continued use of the App indicates your acceptance of the updated policy.

9. Contact Us

For privacy-related inquiries, please contact: xsbntz@foxmail.com. If you are not satisfied with our response, you may file a complaint with market supervision and other regulatory authorities.

10. Governing Law and Dispute Resolution

This Privacy Policy: Since you use this service in your country, this service is governed solely by the laws of your country. Any dispute shall be resolved through negotiation. If negotiation fails, the dispute shall be submitted to the competent people's court at our location.

隐私政策

APP 名称:ElephGO 勐腊中旗科技投资有限公司(以下简称 “我们”)深知个人信息对您的重要性,并会尽全力保护您的个人信息安全可靠。本隐私政策适用于您使用我们开发的 ElephGO 移动应用(以下简称 “本 APP”)。本政策将向您说明我们如何收集、存储、使用、共享和保护您的个人信息,以及您所享有的相关权利。在使用本 APP 前,请您仔细阅读本隐私政策。因您在所在国使用该服务,且该服务仅适用于所在国法律。如您不同意本政策的任何内容,请不要使用本 APP。您使用本 APP 即代表您同意本隐私政策约定的全部内容。

一、我们收集哪些信息 1.1 您主动提供的信息 账号相关信息:如您注册、登录账号时提交的手机号。您在使用服务过程主动上传、填写的内容。支付相关信息:当您在 APP 内发起支付时,支付信息由第三方支付 SDK 处理,我们不收集银行卡号等敏感支付信息。

1.2 使用服务过程中自动获取的信息 设备信息:在您授权后,获取设备型号、操作系统版本、设备唯一标识相关信息,用于保障服务安全、异常排查。位置信息:在您授权位置权限后,获取您的地理位置信息,用于地图、位置相关业务功能;您可随时在系统设置关闭位置权限。日志信息:您使用 APP 时产生的操作日志、访问时间、页面记录,用于统计服务稳定性、排查故障。 您有权拒绝提供上述信息,但拒绝后可能导致对应功能无法正常使用。

二、信息的使用 我们收集的个人信息将用于以下目的:提供、维护、优化 ElephGO 各项业务功能;账号身份核验,保障账号安全;实现地图定位、位置查询、分享、支付等业务能力;产品安全风控,识别异常访问,防范欺诈行为;响应您的咨询、售后反馈;遵守法律法规、监管要求。 我们不会将您的个人信息用于本政策未载明的其他用途。

三、信息存储 信息存储地点:您的个人信息将存储于中华人民共和国境内服务器。存储期限:仅在实现本政策所述目的所需的最短期限内保存。当信息不再需要时,我们会采取删除、匿名化处理。

四、第三方 SDK 共享说明 本 APP 集成第三方 SDK 为您提供对应能力,第三方 SDK 会按照其自身隐私政策收集、处理您的信息。我们会对第三方进行合规审核,但不对第三方行为承担超出法律规定的责任。 SDK 名称:微信 OpenSDK,开发者:腾讯科技(深圳)有限公司,SDK 用途:微信登录、微信分享,收集信息范围:设备信息,隐私政策链接:https://weixin.qq.com/cgi-bin/readtemplate?t=weixin_agreement&s=privacy SDK 名称:支付宝支付 SDK,开发者:支付宝(中国)网络技术有限公司,SDK 用途:提供 APP 内支付能力,收集信息范围:设备信息、支付相关信息,隐私政策链接:https://docs.open.alipay.com/54/1045012/ 除上述 SDK 外,我们不会向无关第三方共享您的个人信息。法律法规要求的情形除外。

五、您的权利 在符合法律规定前提下,您对个人信息享有如下权利:访问权:您可以查看您在 ElephGO 内的个人信息;更正权:发现信息错误时,可以申请修改;删除权:您可以申请注销账号,我们将按要求删除您的个人信息;撤回授权:您可以在手机系统设置中撤回位置、设备等权限授权;撤回后相关功能无法使用;投诉权:您可通过下方联系方式向我们反馈隐私相关问题。

六、未成年人保护 本 APP 面向普通用户,若您为未满 18 周岁未成年人,请在监护人陪同下阅读本政策,并在监护人同意后使用本 APP。如监护人发现未成年人提交个人信息,请联系我们处理。

七、信息安全 我们采用行业安全技术手段保护您的个人信息,防止信息泄露、丢失、篡改。但互联网环境无法做到绝对安全。如发生安全事件,我们将依法通知您和监管部门。

八、隐私政策更新 我们可能适时修订本隐私政策。更新后会在 ElephGO 内公示,公示后生效。重大变更我们会提示您阅读。继续使用 APP 视为接受更新后的政策。

九、联系我们 隐私相关问题,请联系:xsbntz@foxmail.com。如您对隐私问题答复不满意,可向市场监管等监管部门投诉。

十、适用法律与争议解决 本隐私政策因您在所在国使用该服务,且该服务仅适用于所在国法律。如发生争议,双方协商解决;协商不成,提交我方所在地有管辖权人民法院诉讼解决。